Enabling clients to create a culture of care
The challenge our client faced Our client, a large biopharmaceutical, was employing temporary staff consistently on a long-term basis. With the maximum employment duration to mitigate co-employment risk 18 months (with a 6-month extension) for temporary staff, these employees had to be released and a new group hired and trained. Our client grew uncomfortable with this arrangement because:
This repeated cycle was a drain for client employees who were repeatedly training new groups of temporary staff.
Without full-time status, temporary employees had little in the way of benefits.
Our solution to their problem Because Eurofins PSS Insourcing Solutions® is a co-employment compliant programme, we are able to stay on-site as long as our client needs. We hire full-time employees to work in client environments, which means PSS staff will enjoy the same comprehensive benefits as our employees working in fixed Eurofins laboratories.
These benefits include paid time off, career advancement, bonuses, and essentially all the perks of being a Eurofins employee.
The results To begin with, PSS successfully transitioned 10 temporary employees at this large biopharmaceutical company, building the on-site team to more than 100 PSS employees. Globally, this strategic relationship has resulted in over 200 PSS employees supporting a wide range of technical areas.
The keys to our success Eurofins PSS has almost 60 years of proven scientific and laboratory operations expertise. Our approach to establishing a successful partnership with our clients is built on:
Understanding fully their expectations
Agreeing the metrics to be measured
Establishing on-site leadership to report to PSS management
Ensuring our team is motivated and engaged
“Find great people, take great care of them, and they in turn will take great care of our clients.”
That is our motto at PSS and it drives everything we do. We see ourselves as more than simply an on-site vendor. We are a strategic partner, fostering an environment of innovation that fuels leading edge solutions and supports our clients in a shared vision of improving and saving lives.
